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TD Canada Trust offers convenience and comfort to the 1100th degree
TD Canada Trust celebrates the opening of its 1100th branch in Canada
- TD Canada Trust has opened nearly 140 branches in the past five
years, 33 in the past year alone
- TD Canada Trust has the second largest branch network in Canada, open
50% longer than the other banks
TORONTO, Nov. 21 /CNW/ - TD Canada Trust celebrated its 1,100th branch
opening in Canada this past weekend with a big party at its newest location in
Maple, Ontario. Hundreds turned up to enjoy food, drinks, games and surprise
cash giveaways throughout the day. The Maple branch is the 33rd TD Canada
Trust branch opened since November 2007; part of a branch expansion spree that
has taken place from coast to coast in the past five years.
"Customer service is extremely important to us so we continue to grow
even during the current economic uncertainty. When times are tough, customers
often rely even more on their relationship with their bank, and face to face
service with convenient locations and longer hours are an important part of
that relationship," said Tim Hockey, Group Head, Canadian Banking and
President and CEO, TD Canada Trust.
Maple, Ontario is just the latest of the branches TD Canada Trust has
opened in the past year from Victoria, BC to Fort Saskatchewan, Alberta to
Candiac, Quebec and points in between.
"It's not surprising that we've seen a fair bit of expansion in the west,
especially BC and Alberta, but we're also opening a lot of new branches in
growing communities in other provinces as well, especially in urban and
suburban Southern Ontario communities that have been experiencing rapid
population growth over the last few years. It's important for us to be in
those communities in order to serve our growing and diverse customer base,"
added Hockey.
Each new TD Canada Trust branch features a broad array of personal and
small business products and services as well as highly trained TD Canada Trust
employees dedicated to helping customers reach their financial goals. A number
of branches also feature the services of TD Waterhouse wealth management
professionals, including Financial Planners. TD Canada Trust branches are
designed to be barrier-free and equipped with state-of-the-art, full-service
Green Machine ABMs featuring the latest in bank machine technology, including
security and accessibility features such as audio guidance for visually
impaired customers, and a choice of five languages. TD Canada Trust's hours
are Monday to Wednesday, 8am-6pm, Thursday to Friday, 8am-8pm and Saturday,
8am-4pm - 50% longer than the other banks.
New TD Canada Trust branches in the past year include:
Richmond Hill, ON (2)
Oakville, ON
Surrey, BC (2)
Grande Prairie, AB
Beaumont, AB
Edmonton, AB
Candiac, QC
Windsor, ON (2)
Saskatoon, SK
London, ON
Markham, ON (2)
Victoria, BC
Toronto, ON (2)
Bolton, ON
Bowmanville, ON
Brampton, ON
Kingsville, ON
Port Moody, BC
Vancouver, BC
Okotoks, AB
Oshawa, ON
St. Albert, AB
Lethbridge, AB
Medicine Hat, AB
Kitchener, ON
Fort Saskatchewan, AB
Airdrie, AB
Maple, ON
More information can be found at www.tdcanadatrust.com.
Earlier this year TD Canada Trust was named number one in Canada for
customer service among the major Canadian banks by both Synovate, for the
fourth year in a row, and by J.D. Power for the third year in a row. In
October, TD Canada Trust's call centres were also recognized with the Highest
Banking Industry Customer Satisfaction Award from the Service Quality
Measurement Group (SQM).
About TD Bank Financial Group
The Toronto-Dominion Bank and its subsidiaries are collectively known as
TD Bank Financial Group. TD Bank Financial Group is the seventh largest bank
in North America by branches and serves approximately 17 million customers in
four key businesses operating in a number of locations in key financial
centres around the globe: Canadian Personal and Commercial Banking, including
TD Canada Trust; Wealth Management, including TD Waterhouse and an investment
in TD Ameritrade; U.S. Personal and Commercial Banking through TD Banknorth
and Commerce Bank (to be known together as TD Bank); and Wholesale Banking,
including TD Securities. TD Bank Financial Group also ranks among the world's
leading on-line financial services firms, with more than 5.5 million on-line
customers. TD Bank Financial Group had CDN$509 billion in assets as of July
31, 2008. The Toronto-Dominion Bank trades on the Toronto and New York Stock
Exchanges under the symbol "TD", as well as on the Tokyo Stock Exchange.
For further information: Kelly Hechler, Corporate and Public Affairs, TD Bank Financial Group, (416) 982-2469, kelly.hechler@td.com
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