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TD Canada Trust EasyWeb named "Best Consumer Internet Bank in Canada"
- "EasyWeb" wins top honours in customer appeal, service, products, design and information security - Fourth consecutive year at the top for Canada's most popular online bank TORONTO, Sept. 27 /CNW/ - TD Canada Trust's award winning Internet banking web site EasyWeb, has been named "Best Consumer Internet Bank in Canada" for the fourth year in a row as part of the "World's Best Internet Banks" competition by Global Finance, an international financial magazine. TD Canada Trust has also been awarded four other distinctions for 2007 - "Best Investment Management Services," "Best Web Site Design," "Best Information Security Initiatives," and "Best Online Deposits Acquisition." The award results will be formally announced in the September 2007 issue of the magazine. "We're extremely proud to be named as Best Consumer Internet Bank in Canada for the fourth year in a row," said Alexandra Shaw, Vice President, Internet Banking, TD Canada Trust. "We regularly review our website and listen to what our customers are telling us, to ensure that we continue to meet their needs. We also stay up-to-date with technology trends to ensure our website offers our customers the products and services they are looking for." TD Canada Trust's EasyWeb was chosen among other entries based on a number of criteria including: - Strength of strategy for attracting and servicing online customers; - Success in number of online customers; - Breadth of product offerings; - Evidence of tangible benefits gained from Internet initiatives and - Web site design and functionality "We're also thrilled that we received the Best Information Security Initiatives award. Security is a major focus for us, in fact, TD Canada Trust was the first Canadian bank to offer a free anti-phishing tool to its customers through Norton Confidence Online," said Shaw. "Customers are telling us they are feeling more and more confident and secure so much so that this year alone, we've had about 1 million people sign up for online banking." TD Canada Trust EasyWeb is Canada's leading Internet banking service, ranked as the most used online banking site in Canada by the 2007 Canadian Interactive Reid Report, where it also received the highest customer satisfaction rating among all Canadian online banking services. TD Canada Trust also has the highest number of personal and small business active online banking customers among Canadian banks, as determined by a recent Online Financial Services Benchmark survey conducted by Forrester Research. This year TD Canada Trust was recognized by J.D. Power and Associates and Synovate as the best bank for customer service in Canada, and Synovate singled out EasyWeb as number one in online customer satisfaction among the five major Canadian banks. About TD Bank Financial Group The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Financial Group. TD Bank Financial Group serves more than 14 million customers in four key businesses operating in a number of locations in key financial centres around the globe: Canadian Personal and Commercial Banking including TD Canada Trust; Wealth Management including TD Waterhouse and an investment in TD Ameritrade; Wholesale Banking, including TD Securities; and U.S. Personal and Commercial Banking through TD Banknorth. TD Bank Financial Group also ranks among the world's leading online financial services firms, with more than 4.5 million online customers. TD Bank Financial Group had CDN$404 billion in assets, as of July 31, 2007. The Toronto-Dominion Bank trades on the Toronto and New York Stock Exchanges under the symbol "TD".
For further information: Christa Poole, TD Bank Financial Group, (416) 308-0177
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