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TD Recognized by Global Finance as Most Innovative Digital Bank
TORONTO, October 1, 2019 – TD Bank Group (TD) was named Most Innovative Digital Bank as Global Finance recognizes the world’s best consumer digital banks in North America in 2019.
TD was also the winner in the following categories:
- Best Online Deposit, Credit and Investment Product Offerings
- Best Bill Payment & Presentment
- Best Integrated Consumer Bank Site
"We’re thrilled to be recognized for our leadership in digital banking in North America," says Rizwan Khalfan, Chief Digital and Payments Officer at TD. “Our approach to empowering and serving our customers is backed by innovative thinking. At TD, we’re deeply committed to the constant evolution of our digital offerings to anticipate and exceed our customers' needs.”
In today’s digital age, TD is focused on re-imagining the banking experience and driving engagement across digital and physical platforms. From the launch of TD Clari ("Clari"), an artificial intelligence (AI)-powered chatbot integrated into the bank's leading mobile app that empowers customers with in-the-moment personalized insights, to its digital mortgage application, which makes the process of applying for a mortgage more convenient, the bank has continued to ensure it is attuned to the digital needs of its customers for the future.
The Global Finance award winners are evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing. Celebrating its 20th anniversary, the awards are a trusted standard of excellence among the world’s financial community. TD’s success in 2019 showcases its ongoing commitment to creating innovative solutions and lifestyle-focused digital services that make it easier for customers to live their lives.
TD Mobile App Wins in Customer Experience
With over 13 million active digital customers,TD is a trusted leader and advisor in navigating the future of digital banking.
The TD mobile app has consistently held the number one position in the finance category on both the Google and Apple App stores (Canada) and TD ranks #1 in customer engagement among top retail banking apps in Canada according to Silicon Valley-based app analytics and market data firm, App Annie, with the largest average smartphone monthly active user base (MAU), the highest average sessions per user and the highest time spent per session for Android phones in the past 12 months.
About TD Bank Group
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group ("TD" or the "Bank"). TD is the fifth largest bank in North America by branches and serves over 26 million customers in three key businesses operating in a number of locations in financial centres around the globe: Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth (Canada), TD Direct Investing, and TD Insurance; U.S. Retail, including TD Bank, America's Most Convenient Bank®, TD Auto Finance U.S., TD Wealth (U.S.), and an investment in TD Ameritrade; and Wholesale Banking, including TD Securities. TD also ranks among the world's leading online financial services firms, with more than 13 million active online and mobile customers. TD had CDN$1.4 trillion in assets on July 31, 2019. The Toronto-Dominion Bank trades under the symbol "TD" on the Toronto and New York Stock Exchanges.
About Global Finance
Global Finance, founded in 1987, has a magazine circulation of 50,000 and readers in 189 countries. Global Finance’s audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Its website — GFMag.com — offers analysis and articles that are the legacy of 32 years of experience in international financial markets. Global Finance is headquartered in New York, with offices around the world. Global Finance regularly selects the top performers among banks and other providers of financial services. These awards have become a trusted standard of excellence for the global financial community.
 Last twelve months for the period ending June 2019; sessions per user and time spent on Android phones.
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